Allyson Cole
Marketing & Brand Strategist
Plastic Surgery Brand Initiative


Case Study
1 / New Plastic Surgery Practice Introduction
Goal: Successfully introduce the new practice and its providers to the community under the parent medical group's brand, increasing both awareness and patient volume for elective plastic and cosmetic procedures.
2 / My Role & Team
As the Senior Marketing Brand Manager, I provided strategic oversight and direction. I managed the project lifecycle, ensuring alignment between the internal marketing team, external creative agency, and clinical stakeholders. I was directly responsible for developing the messaging framework and analyzing final performance analytics.
3 / Multimedia Strategy
Our internal marketing team and external agency created an integrated marketing campaign. Assets included:
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Digital: targeted social media ads and paid search.
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Outdoor billboards: strategically placed, eye-catching outdoor creative.
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Print: High-end magazine and newspaper placements.
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PR & Content: Patient success story development, press releases announcing the practice integration, and collateral assets.
4 / Results
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Successfully met the campaign goal of reaching 75% of the target audience (Women 30+) with Plastics messaging at least 2x per week.
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Paid Search (SEM) efforts were highly effective, achieving a CTR (click through rate) of 13.5%, significantly outperforming the projected industry benchmark of 5%.
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Captured new patient interest by ensuring 98% of paid search clicks originated from non-Erlanger, cosmetic procedure-focused terms (e.g., 'Cosmetic Procedure for face,' 'Breast Lift').
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Digital awareness channels (Meta/Social) drove strong awareness and efficient reach, hitting goals while keeping costs low.